Shipping/ Office Pick Up
- 1-3 business days are required for processing this excludes all pre-orders, and custom orders. Please note that if there is something in your order that is in stock and not at our office meaning at one of our stores it can take up to 3 business days for your order to be processed.
- Want to pick up? See information below on our pick ups.
- You will receive an email with a tracking number.
- You will receive a notification when your order is ready for pick up
- Please note: if you place an order over a holiday/ weekend your order will go out the next business day
Delivery Times & Shipping Cost:
- At checkout you will see an estimated time of when your order should arrive. Delivery is an estimated time based on your shipping address.
- You will receive a tracking number once your order has shipped.
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Once a package has been handed to USPS, we cannot be held responsible for delayed or lost packages. While we will do all we can to ensure your order is delivered on time, we cannot be held responsible for conditions beyond our control such as hazardous weather or other service interruptions that affect mail delivery.
- Orders $75 & Up Free Shipping
- Need your package shipped quick? Click express flat rate shipping. Express shipping is $50. Express shipping takes 1-2 business days. Please note that additional shipping cost might be needed for express. If so we will reach out.
- If multiple orders are placed during the day we will try our best to combine your orders to go out in one package.
- We will ship to any address in the lower 48 of The United States, but the address must be a verified address with the US Postal Service. We may not be held liable for incorrect shipping addresses entered during the checkout process. Please make sure the shipping address you enter is where you want your package delivered, and that all pertinent information, such as your house number, suite number, or apartment number, are included and correct. If you need to change this please email us at info@tailgateandtraditions.com and we will can make that change for you.
Office Pick Up:
When you receive your order confirmation don't head to our office just yet!
If you place your order before 1pm and it's in stock at our office it will be ready that day for pickup. If you placed your order after 1pm it will not be processed until the next day. If your item is in stock but not at our office meaning at our stores it might take up to 3 business days to process.
Pick up selection is on the checkout page.
Pickup Location: 1116 Stratford Dr Richardson, TX 75080
- Monday-Friday: 10am-6pm
- Saturday: 12pm-6pm
- Sunday: 2pm-6pm
- Our office will be closed on the following holidays: New Years Day, Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Eve & Christmas Day & The Day After Christmas. *Pick ups will resume the next business day. *
Lost Packages:
- If your tracking number shows that your package has been delivered and you did not receive it , please check with your neighbors and family members to make sure they did not receive it by mistake. Some of our packages are small enough to fit in a mailbox.
- WHILE WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES IN TRANSIT SHOULD THIS HAPPEN: EMAIL US AT info@tailgateandtraditions.com AND WE WILL HELP YOU FILE A CLAIM.
Need To Contact Us?
Email: info@tailgateandtraditions.com
Phone: 214-960-5571 call or text
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